What it is
The fitting room is where most mistakes are avoided, and staff are there to help. If something still does not work at home, exchanges are accepted within the period stated on the receipt, with the tags on.
What is included
- Fitting room help
- Exchange period on the receipt
- Tags on for exchanges
- No-argument policy
How we work
A chosen selection
Every piece on the rail was picked for the shop; if it did not earn its place, it is not there.
Help with fit
Staff help customers find the right size and cut, and say so when something does not work.
Clear exchange terms
Exchange conditions are explained at the till and honoured without argument.
Next step. Send us the details and we will reply with what is needed to move forward. Write to [email protected] or call +55 (21) 2512-8844.
Related
Chosen by hand
Women's clothing
Dresses, tops and trousers selected for everyday wear in Rio's climate.
See the line →Everyday basics
Men's clothing
Shirts, t-shirts and trousers that hold up to regular wear.
See the line →The finishing piece
Accessories
Bags, belts and small accessories to complete an outfit.
See the line →